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FAQs

 

Q: Exchanges

I will do exchanges for different sizes or colors if they have not been worn, but you must pay for the re-shipping costs($3). I want you to be completely satisfied so please let me know if you have any questions. NO refunds or exchanges on Special Order items. No refunds or Exchanges on Sale items

Please include order number, name and note saying what size and color and style you are exchanging for.                 SKD Inc Attn:Exchanges PO Box 1111 Corvallis MT 59828

Q: Returns

I hope this never happens but-If you are not satisfied with your purchase I will give a full refund (minus the shipping/restocking fee of $5) or I will remake your item. No returns or exchanges after 30 days.NO refunds or exchanges on Special Order items.No refunds or Exchanges on Sale items

Please include order number, name and note saying you would like a return. SKD Inc Attn:Returns PO Box 1111 Corvallis MT 59828.

 

Q: what size should I order?

SIZING INFO: Ages are just an estimate. Best way to find the correct size: Measure baby/child foot on flat hard surface. Order 1/2” inch bigger for wiggle and room to grow. Length of sole measurements from outside of shoes.